Dark Patterns – Out Now on BBC Sounds
Have you ever tried to cancel an online subscription? On some websites, it can be a painful maze of fruitless searches and false hopes. In fact, for one famous example, it was found to be nine clicks away from the home page, through a network of seemingly unrelated destinations that you’d have no reason to […]
The Art of Small Talk
Hello. How are you? How did you get here? Via the A6? I love that road. How are you at small talk? That inconsequential chit chat in the street, the office, the supermarket or at the start of a party? As we take stock of the fall-out from the pandemic, we know there is going […]